For her responsiveness to the needs of Library departments.

For fast and efficient processing of special orders for the immediate research needs of Niagara University students and faculty.

For demonstrating initiative and creativity in her work on Library displays.

For her outreach in building a relationship with the Castellani Art Museum.

For her positive can-do approach to her work.

For reference desk service beyond the call of duty.

For being so cooperative in assisting other departments in providing service to patrons.

For improving and enhancing communications with Library users.

For fast and efficient document delivery service to students and faculty of Niagara University, especially in the context of the electronic reserve work she took on over the past year.

For active, empathetic reference service to students of Niagara University.

For efficiently running binding operations, while staying focused on customer needs, and going beyond the call of duty by binding materials for the chemistry and biology departments.

For her work in implementing a greatly expanded electronic reserve system, while at the same time maintaining service quality and being responsive to individual faculty needs.