Melissa Langridge, Library User Education Coordinator, and Dr. Jennifer Herman, Director of Instructional Support, co-authored the following chapter in the 2012 edition of the TO IMPROVE THE ACADEMY series:
Herman, J. H., & Langridge, M. (2012). Using Small Group Individual Diagnosis to Improve Online Instruction. In J.E. Groccia et al. (eds.), To Improve the Academy: Resources for Faculty, Instructional, and Organizational Development (229-243). San Francisco, CA: Jossey-Bass.